Pptv network TV full screen after black screen solution

A lot of users have black screen when using pptv network TV full screen operation. How to solve this situation? Let's take a look at the solution given by pptv official

After the full screen, the black screen will be resolved:

1) Please open the Windows Media Player and select “Tools--Options- - performance - advanced & rdquo ;, the & ldquo; enable full-screen mode switch & rdquo; after the restart before removing the hook PPTV network television to see if that resolves the problem

2) such as over-step operation on invalid Please try not to adjust the video acceleration of Windows Media Player to "no", then restart PPTV network TV to see if it can solve the problem;

3) If the previous step is invalid, please try clicking the right mouse button on the desktop and select & ldquo; properties - settings - color quality & rdquo; to & ldquo; 32 & rdquo ;, after the restart PPTV network television to see if that resolves the problem;

4) If none of the above steps can solve your problem, please try to contact customer service for online help