December 1st (Correspondent Xu Rongjuan reporter Zhang Xuesong) Recently, through in-depth cooperation with internationally renowned company Microsoft, CCB's online banking system has successfully achieved full compatibility with Windows7 computer operating system. System platform compatibility issues will no longer be an obstacle to online banking customer experience.
As soon officially released next-generation computer operating system, Windows7 will be directly related to the personal experience of hundreds of millions of consumers use online banking services. For the CCB online banking operation experience on the Windows7 platform, CCB attaches great importance to it and deploys it in advance. Through close cooperation with Microsoft, it is the first to achieve end-to-end compatibility between the Bank's online banking system and the Windows 7 operating system. CCB has thus become the first in China. The company fully supports the commercial bank of the Windows 7 operating system, so that when the customers officially upgrade to the Windows 7 operating system in the future, they can continue to experience the most secure, fast and easy-to-use online banking services of the Bank.
recent years, CCB-depth practice the "customer-centric" business philosophy, strengthen online banking channel building and product innovation, efforts to enhance market competitiveness, optimize processes, improve service, improve service capacity and service levels, enhance the operational capacity of sustainable development, has been widely recognized by the market in the following areas, and by a wide margin in the forefront of the domestic industry:
1, customer-focused, and always give top priority to improve the customer experience . A professional customer experience center has been set up at the head office level to fully optimize business processes, streamline operational procedures, and strive to improve the ease of use of online banking.
2, attaches great importance to online banking security, launched online banking shield, secondary confirmation SMS, E road escort online banking security components, password protection, background monitoring of suspicious transactions and a series of security measures to ensure that customers online transactions Safety.
3, strengthen product innovation, rich channel services. Providing customers with a series of financial management services such as online funds, online insurance, online loans, online wealth management products, online foreign exchange trading, online gold, etc., customers can enjoy the bank's quality services without leaving home.
It is understood, the next step, CCB will continue in the "first to build a world-class e-banking," the goal has always been to give top priority to improve the customer experience, rich services, optimize business processes, and strive to provide the most Safe and convenient online financial services.