The steps are as follows:
1, press Ctrl+Shift+Esc” key combination to open the task manager, under the process tab, find “ Cortana (Xiao Na) & rdquo;, right click on the top, select “ open the location of the file & rdquo;;
2, double-click to open the selected "Microsoft.Windows
. Cortana_cw5n1h2txyewy” folder;
3. Delete the “SearchUI.exe” and “Cortana.SpeechHelp” folders in this folder.
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