Microsoft pushed the Win10 Mobile RS1 preview version 14267.1004 to Windows Insider last week, which is the second mobile-side RedStone preview. In addition to the new features and known issues announced by Microsoft, users have also found a more serious old problem: unable to add new language keyboards.
According to user feedback, upgrading to this version of Lumia phone can not download a new language keyboard, the process will prompt "An error occurred" (An error occurred) & rdquo;. Microsoft has confirmed this problem, but there is no solution. An engineer from the company mentioned in the technical community that Microsoft is currently investigating the new keyboard addition failure of 14267.1004, but the keyboard of the previous version installed should work properly after upgrading to this version.
The current version of the mobile phone can be upgraded only by Microsoft's Win10 new and third-party devices, including Lumia950/XL/650/550 and Xiaomi 4. However, after Microsoft is pushing the official version of Windows 10 Mobile to more devices, these devices will also be able to join the Windows Insider and experience a new preview.
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