Some users of Windows 10 can't install KB3156421 cumulative update

Computer store news: In today's patch Tuesday event, Microsoft released KB3156421 cumulative update for Windows 10 Version 1511 system, after the company officially known BUG said that some computers are installed There will be a very slow situation. However, KB3156421 actually caused more problems - some users could not install, Microsoft engineer John Wink said that it was known that at least two users existed.

As with the cumulative update released in the past few months, KB3156421 cannot be installed on some devices and there is no other useful information. Wink said that contacting the company and sending them CBS logs is the only way to help sort out what went wrong and provide fixes as soon as possible.

He said on TechNet: "There are actually a number of different factors that can cause this problem, some of which are temporary (for example, updates will succeed at other times) and others will still fail. If the update installation fails and rolls back, I will look at your CBS logs to try to estimate what happened. ”

Subsequently, John Wink also confirmed that some users could not install this update and caused the computer to crash when the reboot was performed. He said: "In order to handle this solution, you need to reboot into safe mode, uninstall this update and use Windows Update Troubleshooter to hide this update so the system will not try to reinstall and cause you to enter the same bad state. & Rdquo;