Windows7 system blue screen processing method and solution

computer shop news When using Windows 7 encountered blue screen, many users are helpless, in fact, the blue screen is not terrible, the following small series will tell you about the blue screen processing methods and solutions.

First, the meaning of Windows 7 blue screen

1, fault check information

***STOP 0x0000001E (0xC0000005, 0xFDE38AF9, 0x0000001, 0x7E8B0EB4) KMODE_EXCEPTION_NOT_HANDLED ***

The above line explains:

The first part is the Stop Code, which is STOP 0x0000001E, which is used to identify type errors that have occurred.

The second part is a set of four numbers enclosed in parentheses, indicating random developer-defined parameters (this parameter is incomprehensible to the average user, only the driver writer or the developer of the Microsoft operating system) Only understand).

The third part is the wrong name. The first line of information is often used to identify drivers or devices that produce errors. Most of this information is very succinct, but the stop code can be used as a search term in the Microsoft Knowledge Base and other technical materials.

2, recommended operation

The second part of the blue screen is recommended information for the user. Sometimes the recommended action is just a general recommendation; sometimes it shows a hint related to the current question. In general, the only advice is to reboot.

3, the debug port tells the user whether the memory dump image is written to the disk, use the memory dump image to determine the nature of the problem, and tell the user whether the debug information is passed to another computer vendor And what port was used to complete this communication. However, the information here does not make sense to ordinary users. Sometimes the Security Section can smoothly find out which production team is the problem. It will clearly report which file was wrong in the first part, but often it can only find a rough range, and it is impossible to clearly indicate the problem. Since the factory was completely forced to stop, only the reorganization was started. Sometimes, the production team realized the mistake and did not repeat it. But sometimes it still tries to grab parts, so the factory leader has to repeat the downtime decision (can't start and display blue screen information, or blue screen again when doing the same operation).

Second, Windows 7 blue screen processing method

Windows 7 blue screen information is very much, can not be fully explained in an article, but they are often concentrated on incompatible hardware and drivers Software, viruses, etc. with problematic programs should first exclude the following schemes when encountering blue screen errors.

1. Restart

Sometimes a program or driver makes a mistake, and after rebooting, they will be rehabilitated. (Note: See 7. Checking the stop code at this time.)

2, new hardware

First of all, you should check whether the new hardware is plugged in. This problem that many people ignore is often caused by many inexplicable failure. If you are sure there is no problem, unplug it, try another slot and install the latest drivers. Also check the hardware compatibility category of the Microsoft website to check if the hardware is compatible with the operating system. If your hardware is not in the table, then you can get a query from the hardware manufacturer's website or call them.

3, new drivers and new services

If you just installed a new driver for a hardware, or installed a software, and it added a corresponding project in the system service (such as : Anti-virus software, CPU cooling software, firewall software, etc.), blue screen failure occurred during restart or use, please go to safe mode to uninstall or disable them.

4, check the virus

For example, shock waves and oscillatory waves and other viruses sometimes cause Win7 blue screen of death, so it is essential to kill the virus. At the same time, some Trojan spyware will also trigger a blue screen, so it is best to use the relevant tools for scanning.

5, check the BIOS and hardware compatibility

For new computer installations often have blue screen problems, you should check and upgrade the BIOS to the latest version, and close the memory related items, such as: cache and Mapping.

In addition, you should check your hardware against Microsoft's hardware compatibility list. Also, if the motherboard BIOS cannot support large-capacity hard drives, it will also cause a blue screen, which needs to be upgraded.

Tip:

BIOS Cache and Mapping Items

Video BIOS Shadowing

Shadowing address ranges< Br>

System BIOS Cacheable

Video BIOS Cacheable

Video RAM Cacheable

6. Check System Log

In the Start –> menu, type: EventVwr.msc, and the carriage return appears "Event Viewer", check the "system log" and "application log" ; indicates the item of "error".

7, query blue screen code

Write down the blue screen of the E text, and then go to other computers to access the Microsoft help and support website, in the upper left corner of the search (knowledge base Enter the stop code in ", if the search results do not have suitable information, you can select "English Knowledge Base" to search again. In general, useful solutions are found here. In addition, in the baidu, Google and other search engines using the blue screen stop code or the following description text for keyword search, there will often be other gains. Everyone knows this.

8, the last correct configuration In general, the blue screen appears in the update of the hardware driver or new hardware and install its driver, then Win7 provides the "last correct configuration" is to solve the blue screen Shortcuts. Restart the system,

Pressing the F8 key while the boot menu appears will bring up the advanced boot options menu, then select "last configured correctly".

9, install the latest system patch Some blue screen is caused by the flaws in Windows7 itself, you should install the latest system patch.

Third, Windows7 blue screen crash analysis and solutions

Windows7 use process, often encounter blue screen phenomenon. For beginners, it seems to be a computer disaster, and I don't know what to do. In fact, as long as you understand the reasons, you can take the right medicine. There are many reasons for the blue screen. The overall can be summarized as follows:

1. The screen display system is busy, please press any key to continue ……

1), insufficient virtual memory Causes system multitasking operation error

Virtual memory is a unique method for solving system resources in Windows system. It generally requires that the remaining space of the hard disk in the main boot area is 2-3 times of its physical memory. In order to make full use of the space, some enthusiasts stuffed their hard drives into full, and remembered the demanding requirements of Windows. As a result, the virtual memory has an operation error due to insufficient hard disk space, so a blue screen appears. To solve this problem is very simple, try not to fill the hard disk full, often delete some temporary files generated by the system, exchange files, so that you can free up space. Or you can manually configure the virtual memory, select Advanced, and transfer the default address of the virtual memory to another logical disk. This avoids the blue screen caused by insufficient virtual memory.

2), CPU overclocking causes operational errors

Overclocking is a common occurrence for enthusiasts, so various faults caused by overclocking are inevitable. Overclocking, on its own, is to achieve higher performance on the original basis, but due to the overload calculation, the internal operation is too much, causing the CPU to overheat, resulting in system operation errors. Some CPUs have better overclocking performance, but sometimes there are some inexplicable errors. (It is recommended that the CPU should be overclocked, the heat dissipation must be done well, it is best to install a large fan, plus some heat-dissipating materials such as silicone.)

2, the memory modules are not compatible or damaged Caused an operation error

This is the most intuitive phenomenon, because this phenomenon can often be seen at the time of booting, can not start the computer, the screen prompts that there is a problem with the memory, ask if you want to continue.

This error is caused by physical damage to the memory or incompatibility of the memory with other hardware. At this time, only another memory has been changed.

3, due to unknown procedures or virus attacks, as long as we usually encounter when surfing the Internet, when we are surfing, especially when entering some BBS stations, may be exposed I have my own ip, and I have been attacked by some hackers. It is best to install some defense software on your own computer. Then there is a security setting when logging in to a common situation such as BBS, hiding your own IP.

4, the system is bloated to

For example: Windows7 system installed on the application software too much, especially those applications that start with the system, often in the system startup process, will appear Blue screen phenomenon. This situation is mostly due to application sharing memory conflicts! So it is best not to add the application to the startup group.

5, the optical drive is abnormally opened when reading the disk

This phenomenon is caused by the wrong operation when the optical drive is reading data, resulting in a blue screen. This problem does not affect the normal operation of the system, just click on the disc or press the ESC button.

The above is a common situation, and there may be other inexplicable problems that cause the computer to have a blue screen. In any case, after encountering such problems, you should carefully analyze the cause of the problem and then proceed to solve it. I hope the above points can help my friends.