Problem Step Recorder Failure in Windows 7

Now, without the software such as screenshot tools, the problem step recorder in Windows 7 can easily help you record the symptoms. The problem step recorder can record every step of the computer operation, so that the computer expert can easily determine the fault and solve the problem. The master can also use the same tools to record the solution, so that the computer failure can be easily solved.

First, enter psr in the Instant Search box in the Start menu and select with your mouse.

Note that before you start recording a problem, set it up, open the drop-down menu at the far right of the logger window, find the setting options there and open it.

Because all operations must be saved as files for others to see, so select the directory where you want to store the files in the settings, the files will be saved in .zip format by default, this format can be automatically extracted by Windows 7. . In addition to confirming the output location of the problem record, you can also choose whether to perform screen capture for the problem (automatically, the system will automatically take a screenshot for the operation).

After all the settings are completed, you can click "Start Recording" to record. Just run the problematic program or operation as usual, let the problem reappear, and the system will record it one by one.

You can pause the recording at any time during the recording and continue later. Once you have a critical issue, you can also click Add a comment.

Adding annotations can be used to wrap the location of the fault with a striking color, and you can add textual annotations to it. Used to describe and remind others where this is the problem.

After the problem is recorded, click Stop Recording. In the Save As dialog box, type a file name and click Save. Then extract the file into the pre-saved folder. After extracting, you can see a .mht file and view it directly in IE browser.

Transfer the recorded file to the computer master. After the other party receives your file, you can help you analyze the problem. The steps of the operation, the description of the fault are clear at a glance, and the problem of unclear description is solved. At the same time, the other party can record a problem solution according to this method, that is, simple and convenient, and the inconvenience of on-site guidance is omitted.

The problem step recorder can be used in all versions of Windows 7. As long as you are a genuine Windows 7 user, you can use the problem step recorder immediately to help you easily record computer problems.

When we use a computer, we often encounter a variety of problems that we can't solve. At this time, we usually ask a computer expert for help. We will tell the other party how to make mistakes. After describing a lot, maybe we need screen capture or remote assistance to help express it. Maybe for a long time, the other party still does not know where the computer is.