Windows7 system can't shut down. What to do

In Windows 7, if you can't shut down, it may be because a certain software is installed incorrectly, or it may be a compatibility problem inside the computer. Below we take the solution. Solution: 1. Some or some software is running on the computer. Since the software is resident in memory, it will automatically appear in the system tray after running. If you do not remove it from the system tray when you shut down the computer, There is a phenomenon that it cannot be turned off. Before shutting down, first exit the various programs that are being executed, and then execute the shutdown command. If the problem is not resolved, go to step 2. 2. Is there a three-party software such as Security Guard 360 or Messenger? If so, please turn it off and test whether it can be shut down normally. If the problem is not resolved, go to step 3. 3. Have you ever installed a system patch, and if there are any problems in the Control Panel - Programs - Programs and Features - Installed Updates, the test question can be resolved. If the problem is not resolved, go to step 4. 4. Press F8 to enter safe mode. If the problem does not reappear in safe mode, use the following steps to troubleshoot the fault caused by the three-party software. If the problem is caused by three-party software, it is recommended that the customer update the three-party software, reinstall or uninstall the three-party software. If the problem is not resolved, go to step 4. 5. On the keyboard, press the "win" button and the "R" button at the same time, call up the "Run" input "gpedit.msc", open the group policy, open the computer configuration - Administrative Templates - System - Troubleshooting and Diagnostics - Windows In the shutdown performance diagnosis, find the "configuration scheme execution level", double-click, select "Enabled" in the settings, select the execution level of the configuration scheme, "Detect, troubleshoot and resolve, determine the completion. Run gpedit.msc, open Group Policy, and then configure the computer - In the Administrative Templates - System - Shutdown option, find the right side of the "Automatic termination of the application that will block or cancel the shutdown", double-click, select "Enabled" in the settings, if the problem is not resolved, go to step 6. 6. Please Good data, try to restore the system. 7. If the problem persists after restoring the system, please go to the computer repair center to check the computer.