What should I do if the troubleshooting tool in the Win10 control panel cannot be used?

Many win10 system users will open the troubleshooting tool to deal with the computer failure. However, now some users open the control panel troubleshooting, the system only shows "for security reasons, some settings are controlled by Group Policy", which means that the troubleshooting tool can not be used at all, what should I do? Below, Xiaobian will share with you the solution to the problem that Win10 troubleshooting tool can't use.

1. Open the control panel of Windows 10 system and double-click the troubleshooting. A prompt appears: For security reasons, some settings are controlled by Group Policy.

2, right click on the bottom left corner of the system desktop “ start & rdquo;, click on the open right-click menu, click "Run", you can also press the Win logo + R button on the keyboard to open “ Run the ” dialog.

3, we enter gpedit.msc in the run dialog, click OK or press the Enter key to open the local Group Policy Editor.

4. In the Open Local Group Policy Editor window, expand: Computer Configuration - Administrative Templates - System.

5. Find troubleshooting and diagnostics in the system expansion, find the script diagnosis in the expansion and troubleshooting extensions, and left-click on the script diagnosis.

6. In the right window of the script diagnosis, we can see, troubleshooting: Allow users to access the online troubleshooting content on the server from the troubleshooting control panel (via Windows Online Troubleshooting Service - WOTS) : Disabled; Troubleshooting: Allows users to access and run the Troubleshooting Wizard as disabled.

7. Double-click on the left button: Troubleshooter: Allow users to access the online troubleshooting content on the server from the Troubleshooting Control Panel (via Windows Online Troubleshooting Service - WOTS), in the window that opens Disable ” change to “enabled”, then click: Apply - OK.

Description:

With this policy setting, users connected to the Internet can access and search for troubleshooting content on the Microsoft Content Server. Users can access the online troubleshooting content from the “Troubleshooting Control Panel” user interface by prompting “When the latest troubleshooting content is required”, click “&” and “Yes”.

If this policy setting is enabled or not configured, users connected to the Internet can access and search for troubleshooting content on the Microsoft Content Server from within the "Troubleshooting Control Panel" user interface.

If you disable this policy setting, users can only access and search for troubleshooting content on the local computer, even if they are connected to the Internet. Users will not be able to connect to the Microsoft server hosting the Windows Online Troubleshooting Service.

8. Let's double-click on the double-click troubleshooting: Allow users to access and run the troubleshooting wizard. In the window that opens, change “disabled" to “enabled”, then click: Application - OK.

Description:

With this Group Policy setting, users can access and run the troubleshooting tools in the Troubleshooting Control Panel, and they can run the Troubleshooting Wizard to resolve problems on their computers.

If this policy setting is enabled or not configured, users can access and run the troubleshooting tool from the Troubleshooting Control Panel. If you disable this policy setting, users will not be able to access or run the troubleshooting tool from this control panel.

Note that this setting also controls whether users can initiate stand-alone troubleshooting packets (for example: packets in a .diagcab file).

9. After the change, troubleshooting: Allow users to access the online troubleshooting content and troubleshooting on the server from the Troubleshooting Control Panel (via Windows Online Troubleshooting Service - WOTS): Allow users to access and run troubleshooting The Answer Wizard is enabled and exits the Local Group Policy Editor.

10, open the control panel, left click double: troubleshooting, you can now open the troubleshooting window, we are in the "What do you need to troubleshoot the latest available content?" & rdquo; box click: Yes (Y ).

11, after the computer problems (computer problems are difficult to avoid), you can open the troubleshooting window in the control panel, click: program, hardware and sound, network and Internet and system and security , query these four items for troubleshooting.

Through the above steps, we can solve the problem that the Win10 troubleshooting tool can't be used! If you encounter this problem while using the win10 system, you can follow The small method of operation.

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