What should I do if the Win10 desktop screen keeps flashing and flashing bugs occur?

One of the many bugs we found on the Windows 10 desktop version can cause the desktop screen to flicker and flash; users have tried all the methods that can be tried and can't be solved, but Microsoft has not yet launched The official solution. Especially because on some devices, this problem is particularly serious, making these systems simply unusable.

First, the problem description:

At the moment we are not sure how common this problem is; Microsoft today also provides a temporary solution for this bug and explains In most cases, this bug is caused by software that is not fully compatible with Windows 10 systems by third parties (this is one of the reasons why many computers don't get Windows 10 updates the first time, now the situation looks like It seems that solving the compatibility problem takes longer than Microsoft had imagined.)

“We have received a lot of reports about the repeated crashes of Explorer.exe, which is usually caused by some third-party software products, “ Microsoft responded briefly.

Now, Microsoft specifically mentioned that the splash screen problem that occurred on the Windows 10 desktop was caused by these three known applications: Norton Anti-Virus or other anti-virus solutions, iCloud and IDT audio.

Second, Symantec's win10 splash screen solution

If this problem is caused by Norton anti-virus software, Symantec has now provided detailed Instructions to guide users on how to fix this problem. First restart to safe mode, then download and run a special repair software, then remove and reinstall anti-virus applications to solve this problem.

Microsoft also mentioned that restarting to safe mode and removing the application that caused the problem will help solve this bug, so Microsoft recommends that users do the same in the problems caused by iCloud and IDT audio. Operation. We are not sure what other anti-virus software may cause this problem. However, if you have a similar splash screen problem on your computer, make sure you try it first.

Rebooting to safe mode requires going to the startup page by typing “msconfig“ in the start menu. Turn on the secure boot option and start the network to make sure you can use the internet when operating in safe mode.

Three, Microsoft's official solution:

Some Windows10 users encountered a "splash screen" problem, resulting in the computer can not be used normally. In response to this problem, Microsoft gave a solution based on the user feedback report and explained that the problem was caused by compatibility issues with other third-party software. The splash screen was caused by frequent crashes of the explorer resource manager. According to feedback, the software that caused the problem mainly includes Norton AntiVirus and other anti-virus software, iCloud and IDT Audio.

At present, Symantec has provided a detailed solution. Users who encounter problems need to reboot into safe mode, then use a special repair tool to fix it (click here to download), then uninstall and reinstall Norton.

Microsoft also said that users experiencing this issue can enter safe mode to remove the software. To enter the safe mode:

Open the run by Win+R, enter msconfig and press Enter, switch to the boot tab, check “Safe Boot” & "Network”, confirm and restart. .