Win10 official version of Xiaona no sound open button is gray, what should I do?

The biggest feature of the official version of win10 is cortana, but some people can't open Xiaona. In fact, there are many reasons for this problem. The wake-up method is wrong, or you are under 13 years old. This is mainly about the official version of win10 Chinese version. The Xiaona open button is gray and cannot be clicked. The following shows the solution that the selected area and language do not support. If this is the case, please use the following solutions.

One, wake up Xiaona's battle posture:

1, click Microsoft Xiaona input box, pop-up interface, open the "Set" button in the notebook interface, find the interface "Hello Xiaona"'s open button, (If you can't find it, you can refer to this article in Windows10 how to wake up or open your little Xiaona?) as shown below

Open Xiaona

Second, can not open Xiaona's solution

1, first we click on the start menu in the lower left corner, and then click on Settings!

2, then we click on time and language!

3, then select the voice to see if you are showing it like this, the right border box shows US/English or other is not Chinese anyway. Since I have already set it up, my screenshot shows Chinese! If you are not showing Chinese please look down!

4, then click on the region and language and then click on the Chinese on the right, then click on Options. Will not look at the picture

5, then there will be a voice download on this page, click to download, you can open Xiaona after downloading, I just solved it!

6, Xiaona!

Three, there is another possibility that you are under 13 years old!

According to the US "Children's Online Protection Act", children under the age of 13 cannot use Microsoft Digital Assistant Cortana, which is mainly to prevent young children from inquiring about "Children should not be". This provision has been activated as early as WP8.1. If this is the case, you can refer to Win10 Xiaona 13-year-old children can not play, what should I do?