Anti-virus software will cause Win8 users to log in without using Microsoft account

Computer Store News:

Many users complain that they can't log in to Windows with a Microsoft account (Microsoft Account). The only error message is "Password Error”.

One user said in the Microsoft Technical Support Forum, "When I log in to Windows 8 PC, I received an error saying that my password is incorrect, but I can use this password to log in to the website, such as Hotmail. How is this going? ”

In response, Microsoft said, "We found a problem, some users can not log in to Windows8 using a Microsoft account. ” Microsoft responded in the official forum that if it is not a keyboard operation error, the cause of this problem may be the anti-virus software Webroot.

Webroot versions prior to 8.0.2.79 removed some of the core Win8 registry entries, so the system prevented users from logging in with a Microsoft account. Fortunately, Webroot 8.0.2.79 solves this problem, so it is recommended that all Win8 users using Webroot update to this version.

The next question is, how can users log in to Windows 8 without using a Microsoft account? How to update Webroot?

“If you can use a local account to log in to your computer, log in with your local account, then upgrade the Webroot software to the latest version, and then log in with your Microsoft account after rebooting. ”

“If your system login only sets up a Microsoft account, there is no local account set up, and logging in with a Microsoft account will prompt a password error, then you need to reset the system or put the computer Restore to the restore point before the Webroot installation, and then install the latest Webroot. & Rdquo;