Confirm that the hard disk or file system is intact

To make sure your hard drive or file system is not corrupt, start your computer from the Windows Server 2003 CD, start the Recovery Console, and use the Chkdsk command line utility. This may solve this problem.

IMPORTANT: Microsoft recommends that only advanced users or administrators use "Recovery Console." You must know the password for the Administrator account to use the Recovery Console.

For additional information on how to test and repair damaged hard drives with Chkdsk, see the "Using the Recovery Console" and "Using the Recovery Console Command Prompt" sections in the following article:

307654 How to install and use the Recovery Console for Windows XP
Note: If Chkdsk reports that the hard drive cannot be accessed, your hardware may be faulty. Check all cable connections and jumper settings on the drive. Contact a computer repair professional or computer manufacturer for more help.

If Chkdsk reports can not fix all hard disk problems, your file system or MBR may be damaged or no longer accessible. Try to use the appropriate Recovery Console command (for example, Fixmbr and Fixboot), contact the data recovery service, or repartition and reformat the hard drive.

Warning: If you repartition and reformat your hard drive, you will lose all the information on your hard drive.

Important Note: For further assistance, please contact your computer manufacturer or Microsoft Product Support Services professional. Only qualified personnel should attempt to repair the computer. If a computer repair is performed by a non-professional, it may void the computer's warranty.

additional information about how to use "Recovery Console", click the following article number to view the article in the Microsoft Knowledge Base: