Solve an example of IE automatic shutdown failure

· Symptom:

WINDOWS HOME version of the Lenovo computer, the phenomenon of automatically closing the IE window, prompt & lsquo; a memory address error, not readable '. According to Ms. Jin, who is operating the computer, open the IE browser and automatically browse the default homepage http://www.hao123.com. Click here to stop the crash. This strange phenomenon occurs after restarting.

·Fault Analysis:

Check that the network connection is normal, every time you open the IE window, it will be closed in a few seconds or ten seconds, and then there is no error message. Open the folder window, feel free to operate, and it is closed occasionally. It seems that there is a problem with the WINDOWS core program, or a malicious script (program). Reboot and enter safe mode. There is no such strange phenomenon, which eliminates the possibility of system files being destroyed. Is it a Trojan or malicious code? The check found that the IE download function has been turned off, and the method of dealing with Trojans and malicious websites has been used to sweep up. No abnormalities have been found. The use of forum users introduced a move & lsquo; Clear COOKIES' did not improve.

· In-depth analysis:

Switching to different accounts to log in to the system, the fault is still, monitoring the system process, accidentally found: When the window such as IE is automatically closed, the Dwwin.exe process suddenly appears, and More than one, sometimes there are about 10, and then suddenly disappeared. Do not think that it is a virus process, Dwwin.exe is the system's own detection program Dr. Watson (Huasheng doctor)'s execution program, will be deactivated first: click & ldquo; start & rarr; run & rdquo; and open Enter “regedit” in the window, and then expand the following branch in the Registry Editor: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\AeDebug], then change the value of “auto” to 0 in the right window. . Restart, failure or failure, it seems that this cure is not a cure.

· Problem Solving:

Ask the operator again, Ms. Jin is a super rookie, she won’t even enter the URL, just click on the window and it will crash. I really don’t ask. What is coming out. Hao123.com is a regular website, there will be no malicious virus, and only the IE toolbars and menus can be clicked. Think of it here, squatting next to the HP1000 printer, and honestly there to take a break. Perhaps, probably, it may be a disaster, add paper, power, no accident, and continuously print out 4 web pages. Go back and rush to open IE browser, click, click again, the fault disappears.

·Comment summary:

The causes of computer failures vary widely, and from time to time to come to a crown and Li Dai phenomenon, another idea may be Liu Yanhua Ming. In this case, the reason why the window such as IE is automatically closed is that the print job cannot be completed, and the operating system tries to prompt an error when it is prompted, and so on.