The system can't connect to the Internet normally. When connecting, it prompts "Communication port initialization failed" solution

                  1: Exit 360 Security Guard, right click on the icon of 360 Security Guard in the lower right corner, and then select “Exit” as shown below:


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2: Run CMD as an administrator, the method is as follows:
point start - all programs - attachments - command prompt, right click "command prompt", select "run as administrator" in the menu (A ), as shown below:

VISTA system legend:



WIN7 legend:



3: Enter netsh winsock reset and back Car (The command is not case sensitive, and another error may be indicated later: 10107, but you can close the window without prompting it):

VISTA icon:


< BR>WIN7 icon:



4: After restarting all windows after the above operation, restart the computer.

5: If you restart the computer, an orange prompt pops up. box, select the "allow this program" and click "OK"


added: The following two options from 360 official website, please refer to:

method one: open 360 Security guard installation directory, such as default The path is "C:\\\\Program Files\\\\360\\\\360safe\\\\", find WinSockLSP.reg under the path, double-click this file, a pop-up window appears, select "Yes", and immediately restart the computer to solve:

The method is as follows: Right click on the icon of the 360 ​​Security Guard program, select Properties, open the Properties window, and select "Open Folder Location (F)" in the "Shortcut" option, as shown below:




Find WinSockLSP.reg under the path, double-click this file, as shown below:




In the pop-up window that appears, select "Yes". restart the computer can be solved immediately, as follows:





method two: Download 360 Auto repair tool (http://dl.360safe.com/netfix. Exe), copy to the problem computer, double-click to run, follow the prompts to perform repair, restart. (The specific method can be recommended to contact the 360 ​​security guard's customer service phone: 010-58781105)