What should I do if Win8 is blue screen?

  

Due to the strong internality of Windows 8 and good external presentation, it has excellent performance in many new hardware environments, even if the hardware of the old guy is within reasonable product support service period. They also get good drive support, so they continue to glow under Windows 8. At the same time, it is not easy to see the Windows blue screen.

But for some reason, we may install drivers that are not compatible with Windows 8 under this new system (test or challenge), or some friends or relatives who need remote support are installed incorrectly. Some inappropriate software led to a blue screen of the system. Since Windows 8's new blue screen interface compares Q, simply letting your friends or relatives describe this information to you seems to have no entry (of course, the new blue screen also reduces the fear of ordinary users on the PC, in general, Windows 8 self-healing The system can complete and fix problems from software and non-hardware damage.

But once the blue screen is over, the way Q is always there is probably not a solution to the problem. Friends and family, whether it is telecommunications or email, need an easy way to restore some of the things behind the blue screen.

Because it is not easy to encounter Windows 8 blue screen, the example below is from Microsoft. A method for manually generating test blue screens is provided

Figure 1 Normally, we will see such a blue screen interface under Windows 8

The percentage of completion of the above figure is generated in the dmp file. Progress, the following Bug Check String is a rough category of errors that we can use to search for the cause. Reach 100%, the computer restarts, then enters the normal state, and prompts such information

Figure 2 Your computer has encountered a problem

We can get more information by checking the details < Br>

Figure 3 highlights the information about key files

Although Windows 8 provides an automatic memory dump by default, it is still available for environments with a more specific error memory address range. Mini Dmp (Minidump) file.

Figure 4 By default Windows 8 provides a system failure, debugging information options

Then we can use the file provided in Figure 3 for system failure The diagnosis of the cause, you can package these three files to Skydrive for friends who can help you analyze, or directly click "send details" to Microsoft's error report collection server to get a solution from Microsoft in the future, Of course, you can also analyze this error dump file yourself.

For remote help, your relatives and friends have what they have. Some reserves may not provide you with more information to complete the answers to these questions. Here is a good third-party tool “BlueScreenView”, which can easily restore the blue screen interface at the time of the failure. And as much detail as possible to show the file and memory addresses that can cause crashes. The reason for finding most blue screens is that it is a lot of help.

Figure 5Open BlueScreenView to get the analysis results of the mini dump file directly.

Copyright © Windows knowledge All Rights Reserved