Frequently Asked Questions about Windows 10 Time to Market, Free Upgrade, and Compatibility

1. When will Windows 10 be released?

Windows 10 will be released on July 29, 2015.

2. What is the significance of booking a free upgrade for Windows 10?

We will offer a free upgrade to Windows 10 for eligible Windows 7 SP1, Windows 8.1 updates, and Windows Phone 8.1 devices for a limited time. This allows you to take advantage of this free offer and get the most out of the system after Windows 10 is released.

3, can I really upgrade for free?

Yes. Windows 10 is a free upgrade to qualifying Windows 7 SP1, Windows 8.1 updates, and Windows Phone 8.1 devices. This free upgrade is available for one year after the release of Windows 10. After the upgrade, you can enjoy Windows 10.

4. Which devices meet the free upgrade conditions?

Although our goal is to make most devices running Windows 7 SP1, Windows 8.1 Update, and Windows Phone 8.1 meet the upgrade requirements, some hardware and software requirements are set, and the availability of features may be due to the device. Different. The device must be connected to the Internet and enable Windows updates.

Note: You may be required to pay for your ISP. Some versions are not included in the upgrade, including Windows 7 Enterprise, Windows 8/8.1 Enterprise, and Windows RT/RT 8.1. In addition to this offer, valid software subscriptions for Volume Licensing also guarantee customers the benefits of upgrading to Windows 10 Enterprise Products/Services. The ability to upgrade Windows Phone 8.1 devices to Windows 10 may vary by OEM, mobile carrier or host.

5, how to book a free upgrade?

You can get a free upgrade by purchasing the Windows 10 app “. To find the app,

click the small Windows icon at the far right of the taskbar. Can't see the app? Click “Book a free upgrade" in the app window. Enter your email address to confirm this booking. Everything is set up. You are not responsible for any obligation and can cancel your reservation at any time. Windows 10 will be released later this year, and you will automatically receive notifications when the system is available for installation.

Do you need to book separately for each of my eligible devices?

Yes, subscriptions are associated with devices, not users, so if you want to book a free upgrade for each device, you'll need to complete this process for each device separately.

6, "Get Windows 10 Apps" What is it?

“Get Windows 10 Apps" is provided to support free upgrades for PCs and tablets running Windows 7 Service Pack 1 (SP1) and Windows 8.1 updates. The app manages subscriptions, provides information about Windows 10, and an upgrade advisor who can check if your device is compatible with Windows 10. Check the corresponding search:

7, why can't I see the "Get Windows 10 app"?

For most PCs running Windows 7 Service Pack 1 (SP1) and Windows 8.1 updates, "Get Windows 10 Apps" is available.

You will not see the app under the following conditions:

Your device is not running Windows 7 SP1 or Windows 8.1 updates. You are running the Enterprise Edition of Windows, which does not qualify for this offer. Windows Automatic Updates is not enabled on your device. Your device does not meet the minimum system requirements. Your device is not connected to the internet. However, if your device is eligible, we will continue to research updates that improve the device experience (such as releasing new drivers).

8、Why can I always see notifications about Windows 10?

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·If you are running a Windows 7 Service Pack 1 (SP1) or Windows 8.1 update, you may receive notifications similar to what is shown here. These notifications are to remind you that Windows 10 is coming soon, and you will be able to install a free upgrade within the specified time period after the system is launched.

9. If you have not received the notice, can you continue to make a reservation?

Not all devices display notifications at the same time, so there may be some delay when we roll out Windows 10 to all supported devices. Here are a few other possible reasons why you won't see the upgrade notification:

Your device is not running Windows 7 SP1 or Windows 8.1 updates. Need to check the version of Windows you are running? Check here for instructions. You are running Windows Enterprise Edition. Windows Automatic Updates is not enabled on your device. Your device may not meet the minimum system requirements. Your device is not connected to the internet. However, if your device is eligible, we will continue to research updates that improve the device experience (such as releasing new drivers). If your device is eligible, you can still subscribe to the Windows 10 Upgrade even if you don't receive a notification. Just open the Get Windows 10 app to start booking.

How do I confirm that I have completed my reservation?

If you enter an email address, you will receive a confirmation email. You can also view your reservation status in the following ways:

Right-click on the "Get Windows 10 Apps" or Windows icon at the far right of the taskbar. Select “Check for upgrade status”.

10 What happens after booking?

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· After completing the booking, you do not need to come back to check. When Windows 10 is available for installation (expected to be released on July 29, 2015), a notification similar to what is shown here will appear on the desktop. Click or click on the displayed notification, follow the instructions, or schedule an upgrade to be installed at the appropriate time.

11. Can my PC or tablet run Windows 10?

If you are running a Windows 7 Service Pack 1 (SP1) or Windows 8.1 update, you can use the Upgrade Advisor in the Windows 10 app & "Check your computer”. The tool scans your device and tells you if it's compatible with Windows 10. It also checks for any known compatibility issues with desktop applications, interconnect devices, or PC components.

It's also a good idea to check the Windows 10 system requirements. The availability of features may vary from device to device.

12. After upgrading Windows 10, can one-click recovery function be used normally?

Pre-installed Windows 7 machine, after the upgrade, one-click recovery will not be available; pre-installed Windows 8.1 machine, after upgrade, if the system partition and hidden partition or PBR partition is not destroyed, in Windows 10 In the reset option you can select "Restore Factory Settings" to restore to the factory backup of Windows 8.1.

13. Can I use all the features of Windows 10 on my current device?

Some Windows 10 features will require advanced hardware and the availability of features may vary. See the "Specifications page" for more details.

14. Is my device and app compatible with Windows 10?

We hope that most users will be able to upgrade smoothly, and you can use the “Get Windows 10 Apps Upgrade Advisor“Check Your Computer”. The tool discovers known issues with desktop applications, interconnect devices, or PC components and displays issues that may affect your upgrade. If there are any initiatives that can be used to resolve these issues, we will list them. Keep in mind that we are unable to collect information about all available apps or devices, so there is no guarantee that this is a complete list of all possible compatibility issues.

15. What is the Windows 10 Upgrade Advisor?

Windows 10 Upgrade Advisor can personalize your PC or tablet to let you know if Windows 10 is compatible with your device. Also, if it detects any known compatibility issues with your desktop application, interconnect device, or PC component, these issues are listed in the report. If there are any initiatives that can be used to resolve these issues, we will list them. Keep in mind that we are unable to collect information about all available apps or devices, so there is no guarantee that this is a complete list of all possible compatibility issues. Here's how to find an upgrade consultant in the "Get Windows 10 Apps" section.