The Win8.1 Update update failed with an error code of 80073712

. A user indicated that his computer Windows 8.1 Update failed to update with an error code of 80073712. He downloaded Windows8.1-KB2919355-x64.msu directly and could not install it. He has updated the KB2919442 patch. How to solve this problem? You can follow the steps below and try to update every time you complete one step. Step 1: Confirm that the update service is normal 1. Press “Windows+R”Enter“services.msc” to open the service. 2. Confirm the Background Intelligent Transfer Service, Cryptographic, Software Protection, and Windows Update services, and the corresponding "Status" bar is in "Started". If you find that one of the above services is "disabled", click on the corresponding service and right-click and select “Start”. After making changes, check again to make sure the status of the above service is “Started”. Step 2: Rename the SoftwareDistribution folder 1. After disabling the Windows Update service in the service, open C:\\Windows and right click on SoftwareDistribution to select Rename. 2. Re-enable the Windows Update service after the rename is complete. Step 3: Repair the component by pressing the Win key + X at the same time, select the command prompt (administrator), and then enter the following command (you can also right-click copy and paste): dism/Online /Cleanup-Image /CheckHealth dism/Online /Cleanup-Image /RestoreHealth Through the above operations, the Win8.1 Update update fails, and the 80073712 error code can be resolved. Windows 8.1 Update is the latest Win8.1 system currently released by Microsoft. Win8 users can obtain it directly by updating the system patch.