Solve the two major solutions that Win8.1 can't type numbers in the input box

A friend wants to activate the Win8.1 interface by phone. However, when entering this interface, he asks to enter "Check your ID number" and enter the number according to the prompt, but find that you cannot type the number in the input box, so the phone Activation will not work smoothly. Is there any good way to solve the above problems? The two solutions are quickly shared with everyone.

Unable to type numbers in the input box:

Under Windows 8.1, when users are performing "System Activation", if you select “activate by phone,

Then select “China", and click “Next”;

Call Microsoft to activate the phone and get the “Return ID” provided by Microsoft, then click “Enter Confirmation ID” ;

In the following interface, you can't enter the obtained “confirmation ID”, how to solve it? Previous page1234Next page Total 4 pages