What should I do if Windows 8 has a blue screen?

Due to the strong internals of Windows 8 and good external presentation, it has excellent performance in many new hardware environments. Even the old guy's hardware can get good driver support during reasonable product support service period. So that they continue to glow under Windows 8. At the same time, it is not easy to see the Windows blue screen.

But for some reason, we may install drivers that are not compatible with Windows 8 under this new system (test or challenge), or some friends or relatives who need remote support are installed incorrectly. Some inappropriate software led to a blue screen of the system. Since Windows 8's new blue screen interface compares Q, simply letting your friends or relatives describe this information to you seems to have no entry (of course, the new blue screen also reduces the fear of ordinary users on the PC), in general Windows 8 The more systems can complete and fix problems from software and non-hardware damage.

But once the blue screen is over, it’s probably not a solution to the problem of Q. It’s a simple way to ask questions from friends or relatives who are remotely asking for help, whether it’s telecommunications or email. The way to restore some of the things behind the blue screen.

Because it is not easy to encounter Windows 8 blue screen, the following example comes from a method of manually generating test blue screen provided by Microsoft

Figure 1 Normally, we are under Windows 8 Will see such a blue screen interface

The percentage of completion of the above figure is the progress of generating the dmp file, the following small word (Bug Check String) is the general category of the error, we can use it to search for the reason .

After the progress reaches 100%, the computer restarts, then enters the normal state, and prompts such information

Figure 2 Your computer has encountered a problem

We can view it For more information, get more information

Figure 3 highlights the information about key files

Although Windows 8 provides an automatic memory dump by default, it is more explicit. A mini Dmp (Minidump) file is also provided in the memory address range environment.

Figure 4 By default, the system provided by Windows 8 fails, the debugging information option

Then we can use the file provided in Figure 3 to diagnose the cause of the system failure. Package the files and upload them to Skydrive for the friends who can help you analyze them, or click ““send the details” to go to Microsoft's error report collection server to get the solution from Microsoft in the future. Of course, you can analyze this error yourself. Dump file.

For the remote help, your relatives and friends may not be able to provide you with more information to complete the answers to these questions. Here is a good third-party tool. ;BlueScreenView”, he can easily restore the blue screen interface at the time of the failure, and display the file and memory address that may cause the crash as much as possible. The reason for finding most blue screens is that it is helping a lot.

Figure 5 Open BlueScreenView to get the analysis result of mini dump file directly

At the same time, we can also restore the blue screen style of "Classic" in this way

Figure 6 Press the F8 key to view the classic blue screen interface

and the original ecological data

Figure 7 Press F11 to get the original ecological data

Of course, for friends and relatives The problem in Figure 5 is already fully identifiable, and it is sent to you by phone or MMS. Generally speaking, the reason and depth of the blue screen is clear at a glance.

There are some other advanced applications for BlueScreenView. You can find out after getting the software. After all, the title is to discuss how to handle Windows 8 with a blue screen. The above illustration can already be used. This Q version of the blue screen is accurately presented to the technical instructor or the person who needs to cover the error message. After all, the blue screen below Windows 8 is really not easy to see.