First, enter the command prompt as an administrator, you can right-click on the start button in the lower left corner, and press the keyboard: Win+X key combination to pop up; then, in the pop-up DOS window, type "netsh winsock reset" ; Command, hit enter, as shown in the figure, you can close the window and restart directly. If there is no accident, you can go online after restarting.
According to the author, this problem occurs in a small number of laptops that upgrade Windows 8.1 from the Windows 8 app store.
Tips: If you use a fixed IP to access the Internet, you need to reset the IP address to use it after rebooting.
About "netsh winsock reset" in Baidu Encyclopedia:
The role of the netsh winsock reset command is to reset the Winsock directory, if there is a problem with the Winsock protocol configuration on a machine Will cause network connectivity and other issues, you need to use the netsh winsock reset command to reset the Winsock directory to restore the network. This command can reinitialize the network environment to solve the parameter error caused by software conflicts and viruses.
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