Microsoft issued a statement explaining the reason for the Skype network failure

Computer store news: Microsoft Skype monthly active users generally remain at several million, but since the beginning of this week, many Skype users have encountered network connections problem. Fortunately, Microsoft has fixed the problem in time, and apologized to the users affected by the failure yesterday through the Skype blog, and also explained accordingly.

This network interruption problem is caused by a large configuration change. Because this configuration is significantly higher than the average, it also makes some Skype versions unable to process this. The configuration changes are in turn, causing some users to disconnect from the Skype server. Some of these users are unable to use the messaging feature, some are unable to make calls, others are not able to use other Skype features, and users are completely unable to use Skype. Although Microsoft immediately fixed the problem after it found the problem, the network failure did last for a long time, and Microsoft also apologized to Skype users:

No matter how fast we fix the problem How fast, in fact, not too fast. Because we know that during the period of network failure, there are still a large number of users urgently need to use Skype, and this failure is a very cruel fact for them.

We apologize for the inconvenience, and thank you for your patience during the troubleshooting period.

Apologize again to everyone!

This Skype network failure was fixed one day ago and users can use Skype smoothly. Microsoft has also put the fault-repair work in a high-priority position. After all, Skype's global user base is very diverse and diverse, including enterprises, broadcasters, and individual users. The impact of this failure also covers multiple markets and customers. Types of. I hope that Microsoft can use this as a guide to consider the objective situation of various types of Skype users and gradually promote configuration updates.