What should I do if the scanning software that comes with the windows system cannot scan?

The solution that the scanning software that comes with the windows system cannot scan

1, make sure that the computer installs the WIA scan driver;

2, when the driver is normal, the scan still indicates that communication is impossible. Please check this service Windows Image Acquisition (WIA) as follows: Open Computer Management ——Service——Windows Image Acquisition(WIA)

3, Double click to open Windows Image Acquisition (WIA), choose to login —— login identity is adjusted to “local system account", after the application restarts.

4, after the computer restarts the test, if it is still not normal, change the computer test;