Today, a friend encountered a failure situation that qq can not be installed, tried a variety of solutions unsuccessful, I consulted the author, the author below gives qq can not be installed properly The solution, I hope to help everyone!
You must clean up all the configuration files of the previous version of QQ to install QQ2011.
Microsoft cleanup utility download:
First step: first uninstall QQ2008 or QQ2009, if you can not uninstall can ignore. Then install (official software) WindowsInstallerCleanUp cleanup utility.
Step 2: After installing Windows InstallerCleanUp. Click --- Start --- Run WindowsInstallCleanUp --
--Find Tencent QQ---Remove---Click OK, it will be cleaned up
Step 3: Finally install QQ2011 . Choose to install to D:\\ProgramFiles (make sure the D drive has the folder ProgramFiles)
If you can't find the Windows InstallerCleanUp program
you can find it in this location: C:\\ProgramFiles\\WindowsInstallerCleanUp
The following is a solution given by netizens:
Unable to install the latest version of QQ, usually because you did not properly uninstall the old version of QQ.
1. Download the Windows Installer Cleanup Utility provided by Microsoft: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe( Official description http://support.microsoft.com/kb/290301) or search for Windows Installer cleanup utility in Baidu, download
2, after installation in C:\\Program Files\\Windows Installer Clean Up Have a msicuu.exe, run, find QQ20xx, select it, and click remove. Then restart the computer to re-install the latest version of QQ
3, the above method is not working, there are prompted to the existing file directory, restart the computer and use winrar to directly view and delete C:\\DocumentsandSettings\\Administrator\\Application Data\\Tencent. Then use winrar to directly view the qq installation directory (usually in C:\\Program Files\\Tencent or d: e: f:\\Program Files\\Tencent), then use 360 guards or Jinshan Guardian, qq housekeeper to clear the garbage, clear the registry . Then restart the computer to reinstall the new version of QQ.
Tips: The above method is a good way to solve the problem according to your computer failure situation, let's try it! I can always find a way to solve the problem that qq can't be installed.
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