When you try to log off on a computer that is running Windows Server 2003, Windows XP, Windows 2000, or Windows NT 4.0, you may experience the following symptoms:
1. Applications recorded in the application log Program events Id 1000, 1500, 1517, 1524. Viewing events in the application log is the most accurate way to determine user profile unloading errors. If there are fewer events in these application logs, you do not have a user profile uninstall error. For more information about event messages in the application log, see the Event Messages section in the application log.
2. When you use a roaming user profile that is configured to delete a locally cached copy of the configuration file, the cached configuration file is not deleted when you log out. The symptoms of this error are logged for event messages in the application log.
3. In Windows XP and Windows Server 2003, you can log out, but the memory that cannot be recovered until the user's configuration file of the user profile can be uninstalled. You can log out first because the roaming user profile coordinates a copy of the content by using the registry. The symptoms of this error are logged for event messages in the application log.
4. When you try to log out in Windows 2000, for a long time, the "Save Settings..." message will be displayed and Windows will stop trying to log out. If you use a roaming user profile on the network, Windows will indicate that the roaming user profile on the computer is not coordinated with the roaming user profile on the network. You cannot log in because there is no user profile and there is no logout. The symptoms of this error are logged for event messages in the application log.
5, in Windows NT 4.0, can not log out, roaming user profiles are not coordinated.
6, access to the registry size limit (RSL).
7, backup may not start. There is an error in the application log from the backup program. However, if you see event ID 1524, the backup is already running.
Solution: To resolve this issue, use the Microsoft User Profiles Hive Cleanup Service (UPHClean). UPHClean will monitor the computer when you log out and then UPHClean uninstall and coordinate so that you can log out of the user profile. This method shows how to install and run UPHClean. Note that UPHClean supports the following operating systems: · Windows XP · Windows Server 2003 · Windows 2000 (all versions) Note The current version of UPHClean (v1.6d) does not work under x64-based versions of Windows XP or Windows Server 2003. Future versions of UPHClean may be supported under these operating systems. Important This method requires you to browse other pages that are currently being viewed. By browsing away from this page, what you are currently viewing will no longer be displayed. Therefore, before proceeding, you may find that creating a shortcut to the web page on the desktop so that you can easily return to this page is useful by double-clicking the shortcut. To create a shortcut to the web page on your desktop, follow these steps:
1. Right-click on this page, and then click Create Shortcut. 2. In the Internet Explorer dialog box In, click Yes to create a shortcut on the desktop. Rating for this method: Simple. Estimated time: 10 minutes or higher, depending on your Internet connection speed. To use the Microsoft User Profiles Hive Cleanup Service (UPHClean), follow these steps:
1. Download UPHClean. To download and install UPHClean, visit the following Microsoft Web site: http://www.microsoft.com/downloads/details.aspx?FamilyId=1B286E6D-8912-4E18-B570-42470E2F3582 (http://www.microsoft.com) /downloads/details.aspx?FamilyId=1B286E6D-8912-4E18-B570-42470E2F3582) You will be prompted to verify your copy of Windows. 2. Once you have downloaded the UPHClean installer (UPHClean-Setup.msi), double-click the installer to start the installation. 3. In the User Profile Hive Cleanup Service Setup Wizard, click Next. 4. On the License Agreement page, in the Program Read License Agreement, select I Agree, and then click Next. 5. Select the installation folder. In the page, click Next. 6. On the Confirm Installation page, click Next. 7. After installing UPHClean, click Close. Note that UPHClean runs as a windows service and starts automatically each time Windows starts. 8. To confirm that UPHClean is installed and running, click Start, and then click Run. 9. Type the following text in the Open box, and then click OK: services.msc 10. In the service, locate in the Name column User profile hive cleanup. In the Status column, verify that the User Profile Hive Cleanup Service has started. If you log out of Windows and there are no event messages indicating that there are no user profile uninstall errors, you have successfully resolved the issue.
Symptom: When you try to log off on a computer that is running Windows Server 2003, Windows XP, Windows 2000, or Windows NT 4.0, you may experience the following symptoms:
· The application that is logged in the Application log Event Id 1000, 1500, 1517, 1524. Viewing events in the application log is the most accurate way to determine user profile unloading errors. If there are fewer events in these application logs, you do not have a user profile uninstall error. For more information about event messages in the application log, see the Event Messages section in the application log.
· When you use a roaming user profile that is configured to delete a locally cached copy of the profile, the cached profile is not deleted when you log out. The symptoms of this error are logged for event messages in the application log.
· In Windows XP and Windows Server 2003, you can log out, but you cannot recover the memory until the user profile of the user profile is used, which can be uninstalled. You can log out first because the roaming user profile coordinates a copy of the content by using the registry. The symptoms of this error are logged for event messages in the application log.
· When you try to log out in Windows 2000, for a long time, the "Save Settings..." message will be displayed and Windows will stop trying to log out. If you use a roaming user profile on the network, Windows will indicate that the roaming user profile on the computer is not coordinated with the roaming user profile on the network. You cannot log in because there is no user profile and there is no logout. The symptoms of this error are logged for event messages in the application log.
· In Windows NT 4.0, you cannot log out and roaming user profiles are not coordinated.
· Access Registry Size Limit (RSL).
· Backups may not start. There is an error in the application log from the backup program. However, if you see event ID 1524, the backup is already running.
Solution: To resolve this issue, use the Microsoft User Profiles Hive Cleanup Service (UPHClean). UPHClean will monitor the computer when you log out and then UPHClean uninstall and coordinate so that you can log out of the user profile. This method shows how to install and run UPHClean. Note that UPHClean supports the following operating systems: · Windows XP · Windows Server 2003 · Windows 2000 (all versions) Note The current version of UPHClean (v1.6d) does not work under x64-based versions of Windows XP or Windows Server 2003. Future versions of UPHClean may be supported under these operating systems. Important This method requires you to browse other pages that are currently being viewed. By browsing away from this page, what you are currently viewing will no longer be displayed. Therefore, before proceeding, you may find that creating a shortcut to the web page on the desktop so that you can easily return to this page is useful by double-clicking the shortcut. To create a shortcut to the web page on your desktop, follow these steps:
1. On this page, right-click, and then click Create Shortcut. 2. In the Internet Explorer dialog box In, click Yes to create a shortcut on the desktop. Rating for this method: Simple. Estimated time: 10 minutes or higher, depending on your Internet connection speed. To use the Microsoft User Profiles Hive Cleanup Service (UPHClean), follow these steps:
1. Download UPHClean. To download and install UPHClean, visit the following Microsoft Web site: http://www.microsoft.com/downloads/details.aspx?FamilyId=1B286E6D-8912-4E18-B570-42470E2F3582 (http://www.microsoft.com) /downloads/details.aspx?FamilyId=1B286E6D-8912-4E18-B570-42470E2F3582) You will be prompted to verify your copy of Windows. 2. Once you have downloaded the UPHClean installer (UPHClean-Setup.msi), double-click the installer to start the installation. 3. In the User Profile Hive Cleanup Service Setup Wizard, click Next. 4. On the License Agreement page, in the Program Read License Agreement, select I Agree, and then click Next. 5. Select the installation folder. In the page, click Next. 6. On the Confirm Installation page, click Next. 7. After installing UPHClean, click Close. Note that UPHClean runs as a windows service and starts automatically each time Windows starts. 8. To confirm that UPHClean is installed and running, click Start, and then click Run. 9. Type the following text in the Open box, and then click OK: services.msc 10. In the service, locate in the Name column User profile hive cleanup. In the Status column, verify that the User Profile Hive Cleanup Service has started. If you log out of Windows and there are no event messages indicating that there are no user profile uninstall errors, you have successfully resolved the issue.