Troubleshooting Problem Check
1. Your version of Windows Media Player is too low. Please download the latest version at download.pplive.com.
The settings here are above version 10. If you are using version 9 but watching normally, you don't need to install version 10. If you can't watch it properly, please install version 10.
2. Your Real Player version is too low, please download the latest version from download.enet.com.cn.
If you are watching a program that is not in RealPlayer format, you don't need to install it, but if you need to watch RealPlayer format programs you must install RealPlayer.
3. Your DNS server cannot resolve the IP address. Please check the DNS settings in the TCP/IP properties.
a) This shows that your DNS server is bad, check the DNS settings TCP /IP properties are correct.
b) If it is not correct, modify it according to the correct address provided by your carrier.
c) If you fill it out but can't use it, ask your service provider or network administrator.
4. Unable to connect to the PPLive server, probably because your firewall is set to block PPLive or your service provider is blocking the service. Please check your firewall settings or ask your network provider.
Maybe you can go online at this time, but you can't watch the show, download it to 0 or download less than 30K, there are two reasons for this phenomenon.
a) Your firewall is set to block PPLive. If your security level is set to high, the firewall will not prompt when it is blocked. You need to manually set PPLive to allow.
b) Your service provider or network administrator does not allow P2P software. Please ask your service provider for this kind of situation.
c) the Internet using a proxy server, PPLive does not support access to the proxy server, remove the proxy server settings in IE.
5.P2P connectivity test fails, there are specific reasons for the following circumstances:
1) If your network is required to access the Internet through a proxy settings, there may be such a case;
2) is set "PPLive" network access your computer's firewall?
3) There may be a problem with your windows media player player, it is recommended to reinstall.
http://www.45it.com It is recommended that you click “Submit” to display the specific “Frequently Asked Questions” in the next pop-up dialog box. Use the help on the website to find the corresponding solution. If your PPlive can't be opened, you can check "Why is PPLIVE.exe. Application error?" article
6. Your connection number is not cracked. In order to watch the program more smoothly, it is recommended that you pass PPLive. "Help" -> "Connections Crack" to solve this problem.
7. You have installed software that conflicts with PPLive. In order to give you a better visual enjoyment, it is recommended that you uninstall this software or install the latest version of this software.
conflicting software can cause a lot of problems to watch, such as 3 0 etc., we recommend that you uninstall this software, you can use the following software to clean up.
http://download.pplive.com/cleansetup28.exe
http://download.pplive.com/RogueCleaner.rar