Win8.1 keyboard and mouse can not be used

  
                                    

Some users report that the mouse and keyboard stopped working after installing Win8.1, but Microsoft has not released a solution or related patch to solve this problem.

This problem seems to be caused by an incompatible driver, but it turns out that even the latest version of the driver can't solve the problem.

A user of the Microsoft Community Forum said that he found a quick solution. Users in need can try it:

First, restart the computer and enter the UEFI settings in the BIOS menu. Go to the "Advanced" mode and select the "Intel XHCI Mode" option to turn off this mode. Save the new settings for the BIOS and restart your computer.

Copyright © Windows knowledge All Rights Reserved