Samsung advises customers not to install Windows 10 for apologies.

Computer store news: According to foreign media reports, a Samsung notebook user recently found that Broadcom wireless network card can not be used after upgrading Windows 10, so he contacted Samsung customer service hope Can get a solution. However, what was unexpected was that Samsung's UK branch customer service replied in this way--to be honest, we do not recommend installing Windows 10 on any Samsung laptop or computer. We are still solving this problem with Microsoft. & rdquo; Obviously, such an answer did not bring any substantial help to this user.

After the incident was reported by The Register, Samsung contacted the media and issued an apology statement.

“We apologize for the recent accident and the confusion. Our customer service staff accidentally conveyed the inaccurate Samsung Windows 10 upgrade information to the user. We recommend that our customers go to Samsung's official website, which provides detailed Windows 7, Windows 8, and Windows 8.1 Samsung notebook upgrades for Windows 10. ”

It is not clear whether the customer has responded to such news to other Samsung users, or this is really just a case.

Now, Microsoft's Windows 10 free upgrade service is still going on, it will end at the latest on July 29.