Some users report that Surface Pro 2 can't install the latest update

Computer store news: This week, Microsoft released the firmware update for Surface 2 and Surface Pro 2. It is reported that this firmware update has improved a number of content including touchpad experience, automatic adjustment of screen brightness and so on. However, some users reported that in the firmware upgrade of the Surface 2 device, an error code was encountered, which prevented the update.

A few days ago, in the Microsoft forum, some netizens said that they chose to download the first time when Microsoft introduced the application patch, but in the subsequent Surface 2 firmware upgrade, it encountered "WindowsUpdate_80070490 or WindowsUpdate_dt000&rdquo" ; error code, firmware upgrade failed. At present, Microsoft has received feedback on the error code and is actively processing it.

Although Microsoft does not give an official explanation or solution at present, some netizens have provided the following methods of operation, and have been verified by many users.

The specific operation method is as follows: Click the Start button or use Windows+X to enter the selection "command indicator”. Stop the system automatic update service and enter “net stop wuauserv”. Delete the files under the path ""C:WindowsSoftwareDistributionDataStoredatastore.edb”. Go to the Start menu, run the Disk Cleanup function of the system disk, select “Clean System Files  and wait for the cleanup to complete, which usually takes a few minutes. Restart the device and run Windows Update again, the system starts “Check for firmware updates”. Perform the firmware update operation again.

At present, Microsoft has contacted Microsoft. It said that it has received feedback on the error message code. I believe Microsoft will release a professional firmware patch to fix these errors later.

Below is the update log for Surface 2 and Surface Pro 2 in December.

Surface 2: Reduces the charging time of the device, optimizes the operating experience of the two-finger trackpad, supports additional external displays, improves the quality of Skype video, and automatically adjusts the brightness of the screen when the CPU is running at high intensity. The problem of restart delay when a Bluetooth device is connected.

Surface Pro 2: Enhanced system stability, optimized the operating experience of the two-finger trackpad, improved color fidelity of the program, more Wi-Fi drivers, improved sleep power saving on the Surface Interactive feature that enhances the audio experience when connected to a display port 1.2 device.