Intel caused 200,000 laptop is not compatible with

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If users feel good your product is, what most people do not say, because they do not have this obligation, if that user If your product is not good, you will be slammed and attacked by other users, because you have harmed his interests. The more highly focused products are, the more they will encounter such a situation. Today, Microsoft's polished Windows 8 is experiencing such a flaw.

The so-called underlying optimization is not of concern to the mass users. The so-called functional changes are better than the users who are not using them. The most concerned about the mass users is the compatibility and visual effects. It really affects the things that are used.

"Fortune" contributor Silos · Cyrus Sanati recently talked about a Windows 8 incompatibility that he personally experienced, starting with a Lenovo Z580 notebook.

Passing Intel to 200,000 Lenovo notebooks and Windows 8 is not compatible

When the Windows 8 Developer Edition was released, Sanati tested it and found that Windows 8 <; Based on Windows 7, some seemingly gorgeous, but useless upgrades have been made. Many programs can't run according to my ideas, some drivers can't respond to computer instructions, but because the test itself is the developer version, it doesn't seem strange to have problems.

When the official version of Widnows8 was released, Sanati installed it again and found that the touchpad and screen dimmer were not working properly. The sound quality is uneven, and the screen is constantly flashing. “Sanati thinks it is a driver problem, so I went to Lenovo’s official website to download it, but since the download software itself is not compatible with Windows 8, I have to download drivers one by one. .

After installing a few drivers from Sanati, the system's health has not been improved. Then the computer crashed and stopped at the place where the progress bar scrolled. The Sanati was bought just three. The Lenovo Z580 was finally screwed up by Windows 8.

Sanati contacted Microsoft's account manager, and Sanati re-installed it under the guidance of the account manager, but whether it was reinstalling Windows 8 or using Lenovo's own one-click recovery did not solve problem. Microsoft engineers judged the problem of the hard disk, so Sanati replaced the replacement of the hard disk, although successfully installed Windows 8, but still can not run normally, because the driver can not be properly installed, even the system update package can not be installed, Prompt “ update package is not compatible with the computer & rdquo;.

After five hours of discussions, Microsoft engineers concluded that Sanati’s Lenovo Z580 and Windows 8 are not compatible. According to Microsoft engineers, there are about 200,000 Lenovo notebooks with the same problems, and the problem is related to Intel processors. Microsoft engineers couldn't solve Sanati's problem with Windows 8, and finally had to give him a Windows 7 CD.

Microsoft, Intel, and Lenovo are all giants in the industry, but they constitute a case of incompatibility. This is something that people can't understand.

During the entire description process, Sanati did not explain the specific configuration of the notebook, nor did he specify the name and version number of the specific software that is not compatible with Windows 8, but Sanati is obviously a A typical mass user, whether it is for Microsoft or Lenovo, does not seem to have the right to ask him for more detailed information. In short, he is having such annoying things when using your product.

Windows 8 compatibility issues continue, user business is cold at both ends

Sanati encounter does not seem to be a case, users who encounter compatibility problems during the use of Windows 8 are not in the minority, these The problems encountered by the mass users are nothing more than two types, one is not easy to use, and the other is not. Sennati is obviously the second type. For him, the problem encountered is absolutely unacceptable, because after installing Windows 8, the computer has no way to use it, and it has lost data and wasted a lot of time.

Users also feedback Windows 8 compatibility issues through various channels, users "Kai Ge" said that Trial-Reset 40 Final is not compatible with win8, had to use edius6.52; netizen "white boiled water" Said that the installation of Win8 results can not install the school network client, had to change the Win764 bit; netizen "Ma Fei" said that Win8 is not compatible with the power management software of their notebook; netizen "Let's glory of the sunset" Said, "I spent three hours under the system package, WIN8 ah, also unzipped, and finally, the system is not compatible, sang can not, there is wood" "; netizen "Liang Qi" , & ldquo; Windows 8 is now incompatible with many software. Very depressed. There are no tools under Windows 8 for doing Cisco experiments.

There are countless similar examples. Although these users can run normally after installing Windows 8, they find that the software they often use or the games they play often cannot run normally. Windows 8 can even be said to have affected it. Their normal work and life should also be considered a class that cannot be used.

Users who feel that they are not good use mostly think that the integration of Windows 8 interfaces is too blunt, such as the former Sun microsystems engineer and user usability master Jacob · Jakob Nielsen Think of Windows 8 "user availability is very bad", he thinks that Windows 8's most prominent problem is the simultaneous use of two different interfaces, the lack of multi-window functionality, and the flattened visual style lead to a decline in discoverability. He even asserted that Microsoft tried to integrate the tablet and desktop interfaces into one operating system, and Microsoft made a “decision-making error”.

As for the bad use, this is just a matter of habit. It is necessary for Microsoft to find ways to guide users to cultivate the market. As for the use, this is the problem that Microsoft needs to solve urgently. If the compatibility problem is not solved, Even if the price is superior, it is difficult to popularize in the public.

The shackles of Windows 8 are not only from the accusations of ordinary users, but the coldness of corporate users also makes Microsoft quite helpless. Microsoft's biggest rival when it launched Windows 7 was Windows XP, but because there is a more failed Vista between XP and Windows 7, it makes people psychologically better accept Windows 7, but Windows 8 seems to have no reason for enterprise users to do it. Pay the bill. Ballmer once said that the operation that Windows 8 needs is touch! touch! touch! But for business users, is this important?

Windows 8 growth is weak, Microsoft accuses OEMs of not giving strength

How is Windows 8 sales going? At first, Microsoft has been reluctant to say that until Microsoft insider writer Paul & Middot; Paul Thurrott reported that Windows 8 PC was rated as ‘ disappointing & rsquo; The amount is far below Microsoft's internal expectations, Ballmer seems to be unsettled, and stands up and said, "Windows 8 sales in the initial stage is very good" & rdquo; "On October 26, Windows 8 released 3 days 4 million copies were sold in time.

In fact, the initial sales of Windows 8 is really good, whether it meets Microsoft's internal expectations, at least the number is in the past, Pacific Crest** analyst Brandon & middot; Bonnie Brendan Barnicle's report also pointed out that in his survey of several retailers in the US, Canada and Germany, 75% of retailers said that sales of Windows 8 computers were in line with expectations, but Cowen & Co Analysts Robert Stone and James Medyedeff's survey in the US show that two-thirds of people don't plan to buy a new PC in the next 18 months, so the two analysts conclude It is said that the emergence of Windows 8 does not seem to trigger a new round of upgrade cycle. It seems that Windows 8 is still far from success, and the prospects are very uncertain.

But not long after, Microsoft's Windows department finance and marketing director Tami · Tami Reller said at an investor conference that Microsoft has sold 40 million since its release on October 26. Windows 8 license, sales speed has exceeded Windows7. It is not difficult to see that Microsoft has been trying to prove the success of Windows 8 to the public, but does the 40 million licenses contain water? According to reliable sources, a significant portion of the licenses are sold to PC vendors, and the number of users who actually use Windows 8 is far less than 40 million. According to data from market research firm StatCounter, about 1% of the world's approximately 1.5 billion PCs, and about 15 million units, actually run Windows 8. It seems that the sales of Windows 8 are really bad.

In fact, Paul · Serot revealed that Microsoft has blamed the major OEMs for the unfavorable results of Windows 8 sales. Microsoft believes that their hardware and product design does not have Windows 8 The advantages come out. Merle McIntosh, senior vice president of product management at Microsoft, admits that Windows 8’s early sales are not as good as Windows 7 of the previous generation. That’s because Windows 7 fixes a lot of Windows Vista issues, so consumers’ desire to buy is even stronger. I also expressed the hope that the 2013 Q2 Windows 8 sales can be on the right track, and the guidance for Windows 8 sales to enter the formal way that the executive believes is "price adjustment".

Microsoft and its partners are already blaming each other. Who will depend on the future?

200,000 Lenovo notebooks are not compatible with the issue of incompatibility. "There is a small problem." Microsoft's dilemma is far more than that. Windows 8 faces the indifference of ordinary users and enterprise users. Compatibility and usage habits are needed. There are still many problems to be solved. It is hard to say whether Windows 8 is a lifeline for Microsoft. At least it is far from success.