Use the System Information to determine the Start Difficulty

  
System Information tool to display detailed information about your computer's hardware, system components, and software environment. Use this tool to help identify potential device and device conflicts. To do this, follow these steps:
  1. Click Start, then click Run.
  2. In the Open box, type msinfo32 and click OK.
  3. Find the problematic device or device conflict. To do this, please Perform the following steps:
    1. In the console tree, expand Components, and then click the device in question.

      Please note any devices listed in the right pane.
    2. In Control In the tree, expand the hardware resources, and then click Conflict/Share.

      Please note any resource conflicts listed in the right pane.
    3. If you find the device in question, take the appropriate action (such as deleting, disabling, or reconfiguring the device, or updating the driver), then restarting the computer in normal mode.

      You can use Device Manager to remove or disable the device and its drivers. For more information about Device Manager, see the section "Using Device Manager to Determine the Cause of a Boot Problem" in this article.

      If the computer starts up correctly, the specific device may be causing Reason for starting the problem.

      If you resolve the issue by disabling the device, make sure that the device is listed on the Windows Server 2003 Hardware Compatibility List (HCL) and is installed correctly. In addition, please The manufacturer reports this and obtains information about possible updates that can resolve startup issues. For information on how to contact the computer hardware manufacturer, click the article number below to view the article in the Microsoft Knowledge Base: P>65416 Hardware and Software Third-Party Vendor Contact List, AK

      60781 Hardware and Software Third-Party Vendor Contact List, LP

      60782 Hardware and Software Third-Party Vendor Contact List, QZ
      Microsoft provides third-party contact information to help you find technical support. These contact information is subject to change without notice. Microsoft does not guarantee The accuracy of these third-party contact information.



    4. If the System Information tool does not report any device conflicts or has a problematic device, check that it is automatically started when Windows starts. To do this, perform the following steps:
      1. In the console tree, expand the software environment, and then click Launcher.

        The right pane lists the automatic startup when Windows starts. Program.
      2. Disable these programs and restart your computer.

        For information on how to disable the program, please refer to the program documentation or contact the manufacturer.
      3. If the startup issue is resolved after disabling the launcher, enable these programs again (one program at a time).

        Turn off and restart your computer each time you enable a program, and be aware of the wrong startup. If this happens, the last enabled program may be the cause of the error startup problem.

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