What should I do if there is a problem with the Win8 application?

Since the release of Win8, many students have encountered such problems. Except for the driver-type problems, the most seemingly is the application store can not get in, or the application flashback, etc. Win8e 800 million network today shared some useful operations, hoping to help some friends solve problems in the application. What to do if there is a problem with the app In many cases, the Windows Store will automatically notify you that there is a problem with the app and try to fix the issue. If the app store doesn't notify you of the issue or your app still has issues, here are some ways to fix your app yourself.

Updating Applications

Keeping apps up-to-date is one way to get things working. As long as your app has a newer version, you can see the notification in the app store.

To update the app, you can click or click the notification or follow these steps:

1. On the Start screen, tap or click App Store to open Windows Store.

2. Swipe in from the right edge of the screen and click on “Settings”. (If you are using a mouse, point to the top right corner of the screen, then move the pointer down and click Settings.)

3. Click or click Apply Update. If you are not logged in to the Windows Store, sign in with your Microsoft account.

4. Click or click "Check for Updates".

5. If there is an update, swipe down or right-click on the desired app update, then click or click Install.

Synchronizing Application Licenses

If an applied license cannot be synchronized with an application installed on your computer, the application may stop working.

To sync your app licenses, follow these steps:

1. On the Start screen, tap or click App Store to open the Windows Store.

2. Swipe in from the right edge of the screen and click on “Settings”. (If you are using a mouse, point to the top right corner of the screen, then move the pointer down and click Settings.)

3. Click or click Apply Update. If you are not logged in to the Windows Store, sign in with your Microsoft account.

4. Click or click "Sync License".

Reinstalling Applications

If your app is up to date and your licenses are synced, you can reinstall the app to try and resolve the issue.

To reinstall the app, perform the following steps:

1. On the Start screen, swipe down or right-click the app you want to uninstall, tap or click Uninstall, then click or click Uninstall.

2. Tap or click on the "App Store" to open the Windows Store.

3. Swipe down from the top edge of the screen and click on "Your app". (If using a mouse, point to the top of the screen, right click, and then click on "Your Application".)

4. Tap or click the app you want to install, and then tap or click Uninstall.

Contacting the app publisher

If the app still has problems, contact the app publisher for assistance using the support information listed on the app's description page.

To view the publisher's app support information, follow these steps:

1. On the Start screen, tap or click App Store to open the Windows Store .

2. Search or browse the app and tap or click on it.

3. Click or click on "Overview" and then click or click on the app support link under "Learn more." This link will open an email for you to contact support or take you to the support site.

Note

In some cases, an app may be removed from the Windows Store due to a violation of the Terms of Use. When this happens, you will receive an email notifying you that the app is no longer available in the app store and that the app will no longer work on your computer.

Microsoft does not provide technical support for applications created by other developers. You must contact the developer for technical support.